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Re-imagine Service with AI
Enterprise AI offerings, a powerful agent platform, and the no-code tools to get value from AI.
Embed AI where the value is
Drive value for Work, Process, and Service today and tomorrow as your AI needs expand:
AI for Work
Empower every employee to work faster and smarter.
Get answers. Take actions. Run workflows.
- Powerful workspace search
- Pre-built AI agents
- No-code tools for custom agents
- Universal workspace & agent orchestration
AI for Service
Elevate service strategies.
Enhance customer satisfaction and loyalty, give service reps a fighting chance.
- No-code tools to build conversational AI agents
- Pre-built agents for key industries
- AI support for service reps
- AI contact center for human assisted handoffs
AI for Process
Transform knowledge-intensive operations.
Improve operational efficiency and outcomes, scale domain expertise.
- No-code tools to build custom AI agents
- Pre-built prompts and agent templates
- AI model and data management
- Security and governance framework
Our customers trust us to deliver value
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The kore.ai Stack
Accelerate your AI journey
Kore.ai gives you the comprehensive offerings, agent platform, and no-code tools to get to AI value with speed, flexibility, and control.
Agent Marketplace
Solutions
Agent
Platform
Enterprise Data Sources
Enterprise Integrations
Cloud / Infra
Hover over image to learn more
Agent Marketplace
Pre-built Industry Solutions250+ Agent & Tool Templates
AI for BankingAI for HealthcareAI for RetailAI for ITAI for HRAI for Recruiting
The Kore.ai Marketplace and Industry Solutions are an open, customizable AI agent collection that empowers enterprises and developers to rapidly deploy AI-powered agents, tools, and pre-built templates—accelerating time-to-value, simplifying integration, and enabling scalable automation across business functions and industries.
AI for Work
- Custom AI agents
- Enterprise search
- Work orchestrator
- Pre-built AI agents: HR, IT, Recruiting
AI for Work is built for employees across departments. It enables teams to create custom AI agents that boost productivity by automating repetitive workflows, retrieving knowledge using RAG, and orchestrating operations—all from a single interface. This gives employees the tools to work smarter, not harder. Learn more
AI for Service
- Custom AI agents
- AI contact center
- Agent assist
- Pre-built AI agents: Banking, Healthcare, Retail
AI for Service is a solution that enables contact centers to build customer service AI agents that deliver human-like self-service, assist live agents intelligently, and drive continuous improvements. Every customer interaction becomes more personalized, efficient, and scalable. Learn more
AI for Process
- Triggers, Workflows & AI Agents
- Human-in-the-loop reviews & approvals
- Process Monitoring Tools
- Pre-built process templates
AI for Process enables process improvement professionals to build AI agents that automate complex, cross-functional backend processes, enforce compliance, and surface contextual, actionable insights. This ensures consistent outcomes, smarter decisions, and greater enterprise agility. Learn more
Multi-Agent Orchestration
- Multi-agent Collaboration, Supervisor, Agent Memory (long & short term), Agent Tools, Guided to Full Autonomy, DialogGPT, Inter Agent Protocols (A2A etc.)
Multi-agent orchestration gives AI agents the ability to collaborate contextually, share memory, and operate across different autonomy levels—from simple tasks to fully orchestrated decision-making. With support for frameworks like DialogGPT, we enable rich, end-to-end reasoning across complex workflows. Learn more
AI Engineering Tools
- Prompt Studio, Evaluation Studio, Model Hub, Model Factory
The Kore.ai Agent Platform has three AI engineering tools to accelerate development. Model Hub connects open-source, commercial, or fine-tuned models to the platform. Prompt Studio optimizes performance by testing prompts across models—or by using one of our 75+ prebuilt ones. And Evaluation Studio gives you real-time insights to monitor and refine agent performance. Learn more
Search and Data AI (Agent Context)
- 100+ Connectors, Agentic RAG, Knowledge Graph + Multi-Vector, Teachability
Our Search AI and Data AI platform layer enables powerful information retrieval with intelligence and flexibility built in. With 100+ pre-built search connectors and native support for agentic RAG, you can retrieve contextual answers from across your enterprise data. Learn more
Observability
- Agent Tracing, Insights, Analytics, Monitoring Events
With built-in Observability, teams get deep visibility into agent performance through tracing, real-time AI analytics, monitoring events in detailed audit logs, and actionable insights. This ensures AI behavior is transparent, measurable, and compliant with AI governance policies. Learn more
No-code &
Pro-Code Tools
- No-code builders, SDKs, Pro-code extensions, Templates, MCP Integrations
No-code, Pro-code Builder Capabilities enable teams to rapidly build and manage AI agents at scale. Use no-code tools to design agents, tools, and workflows through an intuitive interface. Accelerate development with AI agent templates and pro-code extensions for deeper customization. Learn more
AI Safety, Security, Compliance & Governance
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Guardrails, RBAC, Versions, Audit Logs, Enterprise-grade security, Compliance
With AI safety, compliance, and governance, we offer enterprise guardrails to enforce policies, meet regulatory standards, and ensure responsible AI behavior at scale. From compliance frameworks to robust access controls and ethical safeguards, the platform is built for trust and accountability. Learn more
Enterprise App Integrations
- +100 more
Seamlessly connect your AI agents to core business applications like Salesforce, SAP, Epic, and more to access and act on structured enterprise data. Learn more
Unstructured Data Integrations
- +70 more
Enable AI agents to retrieve insights from files, chats, wikis, and collaboration tools like SharePoint, Slack, Confluence, and Google Drive—no manual digging required. Learn more
Channels
Enable your AI agents to communicate with your employees or customers through their preferred channels – messengers, social media, email, live chat, voice, and more. Learn more
Contact Centers
Empower AI agents to work alongside your existing contact center solutions like NICE, Genesys, and Salesforce Service Cloud to deliver faster, context-aware support. Learn more
ASR, TTS, AI Models
- +Others
Integrate with leading AI models for automatic speech recognition, text-to-speech, and natural language understanding—supporting real-time voice and chat interactions. Learn more
Tool/Dialog Integrations
- 100+ Integrations
Plug into 100+ prebuilt tools and dialog components that accelerate automation, decision-making, and workflow execution directly from within conversations. Learn more
API Hooks & SDKs
Extend and customize AI agent behavior using developer-friendly APIs and SDKs—tailor integrations to your exact business needs. Learn more
Assistant Chat
Deploy AI-powered chat experiences across digital touchpoints—web, mobile, or in-app—to assist users with tasks, support, and transactions. Learn more
- K8S, VMs
- Private VPC
- On Premise
Connect any cloud service provider like AWS, Microsoft Azure, and Google Cloud. Learn more
The Kore.ai Agent Platform
Agent-ready
Enterprise-ready
Agent networks are revolutionizing business. Now AI agents can discover each other, realize one another’s capabilities and can be self-sufficient in working together.
The Kore.ai Agent Platform brings together autonomous agents, sophisticated knowledge retrieval and intelligent agent orchestration to empower agent networks in the Enterprise while also affording flexibility in the journey from guided to fully autonomous.
Why Kore.ai
Enable speed to value and ROI realization in the areas of AI for Work, AI for Process, and AI for Service.
Gartner Emerging Leader
Kore.ai positioned as an emerging leader in Gartner eMQ for generative AI technology.
AI innovators
We’ve helped hundreds of global companies. Check it out.
International Retail Bank
AI agents and solutions to improve CX
95%
Intent accuracy
75%
Automated interactions
$97M
Annual cost saving
Top-three Leader
A new AI-powered service desk.
$8M
Annual cost saving
50%+
Self-service rate
<30%
Agent transfer rate
Leader in Telecoms
Self-service and AI-powered assistance for 3K customer service reps.
40%
Chatbot improvement
15%
Reduction in AHT
$3.5M
First-year cost saving
Leader in Healthcare
Transformed call center workflows and boosted CSAT with AI for Process.
30s
Reduction in AHT
90%
Call wrap accuracy gain
Increase
Annual CSAT
Leader in e-commerce
Reduced costs with AI-powered tools for agents.
7K
Agents optimized in 10+ languages
25%
Reduction in AHT
$1.5M
Annual cost savings
Customers and Analysts
See what others are saying
We’ve worked with some of the best. Their words count more than ours.
Ready to get started?
Let’s make this happen. We’re ready to talk when you are.